Purchases & Payment Processing
Please note all orders ship after full payment. Orders cannot be split between multiple shipments. To make a change to your order, please email support@openbci.com ASAP. We cannot guarantee that we can satisfy the request, but we will do our best if contacted in a timely fashion.
How do I request a quotation or an invoice?
To receive a quote, please make a customer account and add your shipping address to your account. You can add your address by clicking “view addresses” on the right hand side of the screen. Then, click “Add a new address”.
After this step is complete, please email us at sales@openbci.com and provide the following info:
- The email address associated with your OpenBCI account
- The full list of products and quantities you’d like on your quote
You can find all of our products listed on our online store: shop.openbci.com
When will my credit card be charged?
Our store system will authorize your card when the order is submitted and a settlement (debit) would occur within 48 hours.