Purchases & Payment Processing
Please note all orders ship after full payment. Orders cannot be split between multiple shipments. To make a change to your order, please email support@openbci.com ASAP. We cannot guarantee that we can satisfy the request, but we will do our best if contacted in a timely fashion.
How do I request a quotation or an invoice?
There are two methods of getting a quotation. The first and faster method is to make a customer account. Go to shop.openbci.com and fill your cart with the desired products, and make an account with your email and shipping address. Then, email sales@openbci.com and alert customer service to your account details. We will then quickly follow up with a PDF quote.
The second method- Please email us at contact@openbci.com, with the items you want in the quotation and the shipping address in the format below to give you an accurate shipping rate.
First name:
Last name:
Email:
Company:
Phone number:
Address:
Address con't:
City:
Country:
Region/State/Province:
Postal/zip code*:
Tax ID or VAT:
When will my credit card be charged?
Our store system will authorize your card the moment you place your order and a settlement (debit) will likely occur within 48 hours.